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DFW Property Management

Privacy Policy

Last Updated: March 1, 2026

1. Introduction

DFW Property Management.com LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of our website visitors, property owners, tenants, prospective tenants, and vendors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://dfwpropertymanagement.com, use our property management services, or interact with us in any way.

2. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

  • Full name, email address, phone number, and mailing address
  • Social Security Number (for tenant screening and owner tax reporting purposes only)
  • Employment and income information (for rental applications)
  • Bank account or payment information (for rent payments and owner disbursements)
  • Property information (address, unit details, lease terms)
  • Government-issued identification (for identity verification)
  • Maintenance requests and correspondence
  • Vendor business information, insurance certificates, and W-9 forms

Information Collected Automatically

  • IP address, browser type, operating system, and device information
  • Pages visited, time spent on pages, and referral sources
  • Cookies and similar tracking technologies (see Section 7)

Information from Third Parties

  • Credit reports, criminal background checks, and eviction history (from screening services)
  • Property listing inquiries from third-party platforms (Zillow, Trulia, Hotpads, Zumper, etc.)
  • Pet screening data (from PetScreening.com)

3. How We Use Your Information

We use personal information for the following purposes:

  • Property management services including leasing, rent collection, and maintenance coordination
  • Tenant screening and application processing
  • Owner reporting, financial statements, and tax document preparation (1099s)
  • Communicating about properties, leases, maintenance, and account status
  • Processing payments and disbursements via ACH direct deposit
  • Responding to inquiries submitted through our website or contact forms
  • Complying with legal obligations, including Texas Real Estate Commission (TREC) regulations
  • Improving our website, services, and customer experience
  • Fraud prevention and security

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Property Owners: Tenant information necessary for property management
  • Tenants: Property owner contact information when required by law or lease
  • Service Providers: Vendors, contractors, and maintenance professionals performing work on managed properties
  • Screening Services: Credit bureaus and background check providers for application processing
  • Technology Partners: Software providers that help us deliver our services (Rentvine, payment processors)
  • Legal Authorities: When required by law, court order, or to protect our rights
  • Professional Associations: As required by NARPM, NAR, TAR, or TREC for compliance

5. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Financial records are retained in accordance with IRS requirements (typically 7 years). Tenant screening records are retained per Fair Credit Reporting Act (FCRA) guidelines.

7. Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience, analyze site traffic, and understand usage patterns. We use Google reCAPTCHA to protect our forms from spam. You can control cookie preferences through your browser settings. Disabling cookies may limit some website functionality.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

To exercise these rights, contact us at (682) 200-6700 or visit our office at 2604 Harwood Rd, Bedford, TX 76021.

9. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

DFW Property Management.com LLC
2604 Harwood Rd
Bedford, TX 76021
Phone: (682) 200-6700